Scanner App

The Loopin Hawaii Scanner App allows your staff to easily process customer loyalty cards and transactions.

How the Scanner Works

Scanner App Overview:

1. Purpose
2. Quickly scan customer loyalty cards
3. Process stamp additions and redemptions
4. Track customer transactions in real-time
5. Benefits
6. Faster customer service
7. Accurate transaction recording
8. Real-time loyalty program updates
9. Access
10. Available for both iOS and Android devices
11. Access directly through your account
12. Install on all devices used by staff

Staff Access:

• Login Credentials
• Each staff member needs individual login credentials
• Use manager accounts for staff access
• Ensure secure password practices
• Account Management
• Create staff accounts through your dashboard
• Set appropriate permissions for each staff member
• Monitor staff usage and activity

Scanning and Transactions

Processing Customer Cards:

• Scanning Process
  • Open the scanner app
  • Point camera at customer’s digital card QR code
  • Confirm transaction details
  • Process stamp addition or redemption
• Manual Entry
  • Enter customer information manually if needed
  • Look up customers by phone number or email
  • Process transactions without scanning
• Transaction Confirmation
  • Verify transaction details with customer
  • Confirm stamp additions or redemptions
  • Provide receipt or confirmation to customer